Hi Brian,

I have spoken to two of the people who stayed at the hotel.
The both said it was clean, very convenient for ExCel and good value for money compared to other hotels in the area.

Kind regards
Kathy

Thank you Megan,

The Novotel was absolutely fine, thank you for your follow up. We do not attend WTM, but appreciate you asking.

With kind regards,
Niamh

Yes we are back from our trip and happy for you to pass on the below regarding Ashleys Gardens

We could walk from the venue to the Messe Dusseldorf exhibition centre which was a big advantage for us. So the location was key and a big tick.

The hotel is of course very old and the rooms are very small with no lift so up 2 flights of stairs with bags for everyone.

Restaurant is popular with the locals and often cannot fit you in for dinner and wont let you charge back to the rooms.

Staff are friendly and breakfast is good.

All the best.

Your service:

Positive:
- There was always an answer within a few hours.
- There were friendly reminders, should one have forgotten something.

Hotel

Negative:
- There was little choice at breakfast.
- For weekend arrivals the reception is empty.
- The windows could not be opened due to laws/ ordinances.

Positive:
- The train is 3 - 5 minutes walk away.
- There are some good restaurants nearby
- On request you got the key to open the window
- There were shopping facilities (supermarkets) nearby
- The hotel offers parking possibilities; (Otherwise there is a parking garage 100 m away)
- The parking spaces at the hotel are free of charge

Best Regards,

Alejandro

The service was impeccable to ensure that I am well looked after for the hotel accommodation during Medical. Will definitely use their services again for the next event.

Good morning,

Thank you for your kindness and professionalism.

For whatever we will address to you because we have found ourselves well.

Hi Simon,

Lovely to talk to you earlier on. Thanks for your assistance here, we didn’t have any problem with the rooms/bookings which is all you can hope in these cases!

We’d be in touch for 2020 as I can’t confirm how many people will attend and on what dates.

Thanks,

DanielDublin // Ireland// Mr Daniel Pla Dominguez // IMEX 2019 // Feedback for Novotel Frankfurt City  

Dear Anna, The Hotel Monte Christo - Koln was great ! Flights was all ok. Hotel Very clean and neat. Hot inside as much as you wish. Very nice hosting service ! The Hotel receptionist man, Swen was very very nice to me, more than helpful and was a real pleasure to deal with him. Alexandra, his colleague also she was very nice, even tough I only deal with her for several hours, before I left the hotel , back to Romania. I know I might not have been so easy to deal person at times, but you was patient to me. I appreciate all your efforts to find the best deal based upon my requests. Thank you again for all your support ! Have a great day !

Hi Megan,

My colleagues liked the hotel.
It has good connection, breakfast was good, Wi Fi was provided, rooms were o.k.

Kind regards,
Alja

Hello Anna,

Everything went well in Berlin, again, thank you for your support!

Best regards, 

Yvonne Chen

Marketing Manager

Dear Simon,

the clients feedback is very plain and simple: they say that everything went fine. :-)

Thank you very much

Dear Christine,

Thank you for email. Everything went well during our stay. The hotel allowed early check-in. Room is new and clean, but is too small, and the hotel is located in good location as it is convenient to public transportation and walking distance to the old town. Only few points, it's a bit noisy surrounding(from the road), especially at night. The room does not seal and not well sound protected. With the room rate it would be good if the hotel served BF. Thank you.

Best Regards,
Pisit C.