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You always have a reservations expert on the other line for real-time assistance.

Our Clients

Tania Shepil

Hello Ben,

Perfect. All was perfect and its not the first time working with your company. We are very satisfied by your work.

EUROGUSS - 2024

Roee yaniv

Excellent hotel and breakfast. Service and reception was great. Fair was less crowded but good enough.

Julie

One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.

Iulian Cojocaru

Hi Christine,

Thanks for everything, sorry for the confusion. I still own you a feedback from Hamburg. The Apartment Hotel - The location was not that bad, considering you are going there for the SMM show not for holiday. I had a subway station 10-12 min walk distance which was very useful , 3.20 Euro /day I was going back and forward from the exhibition center. - At the Hotel .base floor, they have a small restaurant and bar, but near the hotel at a 15m min range walk, you can find something to eat like, Pizza`s, McDonalds, Chinese Restaurant, Turkish Restaurant, German beer house with brezzels and sausages, etc - The room was a decent one, you can feel is an old Hotel by the building construction and the furniture vintage alike that gives you the impression of the `90`s, but they were clean, and looking good. - The room cleaning was ok, and also the guys from the front desk were quite polite and helpful. - Breakfast area was large which I like it the most, you did not feel crowded having many tables where to sit. The diversity was ok, nothing special, but looking clean and lots of personnel available for the coffer, table cleaning/arranging, etc - The down points are that rooms do not have A/C , the single room, has two small beds with separate mattresses put together, so if you want to roll over you will have a gap in the middle, so anyway you will use only one single bed. They say that the tap water is drinkable in Germany , but a hotel that respects its status, should offer complementary water bottle every day for the ones who prefer to stay safe, there wa sonly one 1L bottle at the first day and that`s it, I mean it costs 1Euro , you can add it to the room costs. The bathroom was only with liquid soap, no shower gel or shampoo. This is the most honest feedback you will get…

Best regards

Claudia Reyes

Hi George,

The hotel was convenient, easy to go to the exhibition. Thanks a lot for your support!

Niamh Burns

Thank you Megan,

The Novotel was absolutely fine, thank you for your follow up. We do not attend WTM, but appreciate you asking.

With kind regards,
Niamh

Ilze Rinkus

Dear Tracy,

 

Our trip to IBA 2023 was successful and we really liked our hotel.

We are satisfied by your services.

IBA 2023

Alexandra Reynolds

Hi Tom - Thank you for following up. Michael and Aaron stated that they had a beautiful stay at the Hotel Arena. Separately, IBC proved to be a very successful trip for them. Your help in coordinating their stay was invaluable!

Thank you so much.

Sincerely,

Alexandra Reynolds. 

Arne Erik Bjørnholt

Hello Michael,

The hotel was very good, so I can recommend them as your partner next year also.

 Med vennlig hilsen

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