YOUR TRAVEL PARTNER

Hello Christine,

The hotel location was perfect, very close to Gare du Nord in a good area. However the hotel was very old and need some refurbishments. In the photos, it looked much nicer than it was in real life.

If you remember, the rooms were without bed and breakfast, but finally the double rooms for 1 night had breakfast included and the other 2 not. When I asked the reception about it, he was not very kind in his answer and told me I made different reservations. I said that it was all done together by an agency.

We hope the feedback may be useful.

Best regards!

Dear Ben, 

Thank  you for your e-mail! Our trip was successful, everything with the hotel was ok and your service was perfect! Thank you for your assistance and we will be in touch.

Kind regards,

Gergana

Anuga 2023

Morning Tom, 

The trip was a success thank you. 

The hotel was adequate. Rooms were clean but a little too small. Breakfast was fine. Last time we visited Bauma 3 years ago we stayed at the Cocoon hotel ‘same area’ which was much more spacious. 

Regards

Bauma 2025

Dear Megan, 

I hope you had a great weekend. 

You were a big help to us for the last 4 years since I first contacted you regarding booking hotels for IDS.

If it weren't for your assistance, we would have had a hard time to make the show successful.

We went back and forth a lot and thank you for your patience and understanding in advance.

I appreciate our collaboration and getting to know you.

Hope you have a great day and start to the week. 

With warmest regards,

Phillip

Dear Mark, Sorry to reply this late! I have just got back to Taiwan after this long business trip – the K was very successful and thank you for asking. I would love to take a while to give you mine, and my Teammates’ feedback about the accommodation. Overall impression: Very good value for money! Pros: 1. Great location – it took 2 minutes to walk to the metro station and then 20 more minutes on the train to get to the fair. 2. Lots of restaurants and shops around – very convenient! 3. Rooms were big and clean, and we had plenty of space for our suitcases. 4. Comfortable beds, central heating and big bathrooms. 5. We will definitely consider it for the next K! it fulfilled most of our requirements! Having said all that I know you would like to know about the cons. I do not try to attack you, as you don’t run the hotel, but for your reference and future customers you should be aware of the down side of the hotel; 1. There was no internet connection in the rooms – I think it was the biggest problem for us, as we had to receive emails and work in the lobby – the only place with the internet connection. You must know that the lobby was in a different building across the street! So this was not what I had in mind when ordering the rooms – Wi-Fi connection in the room is the most important thing when searching hotels for myself and my Team. The lobby was also a bar and a restaurant at the same time so it was inconvenient for us and other patrons to work there. The staff of the hotel did nothing upon my request to fix the connection in at least some of our rooms. 2. Great location – unfortunately it comes with a price – the area was busy and loud every night and for the whole night, the windows didn’t block all of the noise of breaking glass and drunken singing. As I said at the beginning it was good value for money, and we would still chose this one! Knowing it was loud and there was no internet would not stop us from ordering it, but it would give us heads up and chance to mentally prepare. I hope my feedback was helpful and you will communicate with the hotel the need for Wi-Fi.

Thank you! Best Regards, Emma TRACZ Regional Manager