CUSTOMBIKE

Nice and comfortable hotel, very close to the exhibition.

Hi Christine,

I’ve appreciated your service and in particular your flexibility. We usually don’t know which staff will be attending our exhibitions until very near the time, and your flexibility with this is important to us and much appreciated.

The rate for the hotel was reasonable. It was near the upper end of our budget, but good value I think, considering the following feedback from staff:

“Hotel was fine, rooms were good and had no problems. Only potential issue was the limited parking, but this didn’t affect me last week.”

“Would definitely stay there again. Staff were really pleasant and helpful, food was good and the location was pretty good too.”

“I would stop there again no problem good rooms good food and good location for city centre.”

Many thanks again for your help.

Kind regards,

Rachel

Εverything went well, we didn't have any problems! Thank you for your cooperation & assistance.

Dear Tom,

Sorry for the late reply, everything was fine mate. Thanks a lot for your help, I look forward to 2018!!

Regards,

Colin Falzon Ta’ Falzon Landrovers Ltd.

Dear Christine,

The Novum Hotel Madison Düsseldorf Hauptbahnhof was fine: good service, large rooms and bathrooms.

A bit old-fashioned and a 3 star hotel in my opinion rather than 4 stars.

Breakfast was fine.

Best regards

Dear Brian!

Thank you, colleagues returned from the trip in a good mood. Everything was well organized. The hotels liked it, it was clean, cozy and friendly staff. You can write from us like that. Everyone liked everything very much!

Have a good mood and summer vacation!

Dear Tom,

It was pleasure staying in the apartment and was clean and good without any disturbances. Appreciate your efforts and we recommend this.

Anilkumar Kanti Floor Furnisehers Alleppey - South India 

Hi Mark,

Yes, we came back last Friday. The hotel was good and well located next to the underground and near the city center. To keep in mind for the next Chillventa! Thanks!

Best regards,

Marike Stirnemann Export Customer Account Manager 

It was very nice. We enjoyed our stay at the hotel. The food was great. The rooms were very clean. The hotel was nice. The town was nice. Everything was great. Thank you very much.

Service in finding room in the location was first class. Hotel met all the requirements we desired.

Will be using you chaps again!

Hi, dear Tom,

Thanks a lot for Your help and proceding the process all the time. Of course, the difference in service quality, in comparison with the hotel in Germany, it is felt, the level is lower and the service staff - surly. But good news are that the exhibitors needed hotel only during the nights as the day-time was very busy (only weather could be better.....).

We were very satisfied with Your service, Tom. Next time we’ll try to use Your services.

Wishing You a great success in Your business!!!

Kind regards,

Vija

Your service:

Positive:
- There was always an answer within a few hours.
- There were friendly reminders, should one have forgotten something.

Hotel

Negative:
- There was little choice at breakfast.
- For weekend arrivals the reception is empty.
- The windows could not be opened due to laws/ ordinances.

Positive:
- The train is 3 - 5 minutes walk away.
- There are some good restaurants nearby
- On request you got the key to open the window
- There were shopping facilities (supermarkets) nearby
- The hotel offers parking possibilities; (Otherwise there is a parking garage 100 m away)
- The parking spaces at the hotel are free of charge

Best Regards,

Alejandro