ECARTEC MUNICH

Dear Tess,

the hotel was in general appreciated for: -Cleaning, position (very close to fair) and shuttle service to airport, very kind staff, not noisy. It should be improved for: -Restaurant: poor choice and quality (but take into consideration that we are Italian…) -Room equipments (only 2 small towels, no bath towels available), no extra soap, no balm, body cream -Wireless : it should be upgraded. A last consideration: thank you again for the shuttle service: very good, very serious society and very kind boss.

Best regards

Dear Tess,

The feed-backs for the hotel are all good, so thank you! But yes, for the moment all guests are satisfied with the hotel / the breakfast / wifi in the rooms / etc.

Thank you and kind regards,

Marion Marion

MARTIN-ROCHEGUDE – Assistant to Alain BENOIT FAREVA CORPORATE FRANCE

Hi Megan,

You are a complete and utter star!!!

Thank you so much for all of your efforts with this, I really do appreciate you fighting our corner on this one and for getting them to add in the special clause. I cannot thank you enough. This truly is an example of great customer service :-) and you can quote me on that!

Please do go back and confirm with them.

Thank you again.

Have a lovely evening!

Nice and comfortable hotel, very close to the exhibition.

Good morning,

Thank you for your kindness and professionalism.

For whatever we will address to you because we have found ourselves well.

Hi Mark,

I would like to thank you very much for your help, you were absolutely brilliant. The hotel was beyond my hopes, and my boss couldn`t believe that we were staying at the Radisson`s, he was afraid of the price, and speachless when I told him how much it had cost ! The personal was very friendly, the placement was perfect. My boss had a short electricity cut during the evenig, but I guess that was because the hotel was brand new and needed a few adjustments. To sum up, this was just ideal for a professional trip to Oslo. So a big THANK YOU !! I will certainly contact you for future needs.

Best regards,

Lucy Export Customer Account Manager Sales Department LTB 

Service in finding room in the location was first class. Hotel met all the requirements we desired.

Will be using you chaps again!

Hi Giancarlo,

sorry if I take advantage of your personal number, but I want to tell you a big thank you in private because in a short time you have organized everything for me. You know I was anxious when they asked me to find the hotel for my colleagues. Then when you wrote me the first time, I started to calm down. Finally I even felt pampered. You are really special in your work.

I will never stop thanking you!

Michelle made my job so much easier with her quick responses, patience and professionalism. I was sending 3 people to Anuga at the last minute and her help in finding lodging at a reasonable price, good location and quality hotel was outstanding. You have a winner with Michelle! She's definitely management material.

Hi Nick,

Yes, the exhibition was successful and the hotel was very good thank you. The standard of cleanliness and friendliness of the staff was excellent.

Thanks again for all of your assistance.

Kind regards

Julie

Hello Tom,

As far as I am concerned, you provided in a very diligent matter, efficiently, … the booking services The hotel was rather well located, great breakfast, a kind of cosy room.

Thanks for the support.

Fabien.

Dear Brian,

Thank you for all your help in arranging accommodation for our Travel Award Winners. It was very well organised by you even when additional night's accommodation was requested. All of the guests were happy with the hotel and had no complaints.

We would be looking to book again with you in the future!