BBC Gardeners' World Live

Dear Megan,

Thank you very much for your help with the reservation.Your service was excellent, and I will contact you again

when i have to travel to the Near East.

Whenever I was travelling to Dubai, I booked the Crown Plaza Dubai on Sh Zayed Rd. (Our office is in the next tower)

The Hotel is in the style of the late eighties, but in perfect condition. I like this atmosphere and I hope they will conserve

it as it is. The staff is always friendly and helpful - first class. 

We will be in touch.

Best regards,

Gerhard.

The Hotel was clean and well and the personal was friendly.

Hi Megan,

You are a complete and utter star!!!

Thank you so much for all of your efforts with this, I really do appreciate you fighting our corner on this one and for getting them to add in the special clause. I cannot thank you enough. This truly is an example of great customer service :-) and you can quote me on that!

Please do go back and confirm with them.

Thank you again.

Have a lovely evening!

Bonjour Simon,

Everything was perfect.

Thanks!

JP

Dear Tom,

Everything went well, we are all very happy with the hotel and the service provided.

Many thanks again Have a good day,

Aurore Garçon Marketing Project Manager

Your service:

Positive:
- There was always an answer within a few hours.
- There were friendly reminders, should one have forgotten something.

Hotel

Negative:
- There was little choice at breakfast.
- For weekend arrivals the reception is empty.
- The windows could not be opened due to laws/ ordinances.

Positive:
- The train is 3 - 5 minutes walk away.
- There are some good restaurants nearby
- On request you got the key to open the window
- There were shopping facilities (supermarkets) nearby
- The hotel offers parking possibilities; (Otherwise there is a parking garage 100 m away)
- The parking spaces at the hotel are free of charge

Best Regards,

Alejandro

Fantastic hotel placed in the city centre of Hannover. Very nice and very big and confortable rooms. Very good breakfast service too. Best hotel I never stayed in Hannover. We stayed there for profesional reasons and in the case to come to Hannover again, we will repeat!

Tess was very helping and it was a pleasure to work with her. The hotel was very well located as per my request (few minnutes walk from the IBC exhibition), altough the rooms were not very clean and the hotel in general was a little bit scruffy, breakfast was very poor and price was quite high (200€ per night). Also, the room price was not refundable when we had to cancel one night, even if we informed the hotel 6 days before the booking.

Anyway, Tess offered a very good service, she followed up every step of our booking, and we really appreciated it. We surely recomend the Go Fair Ltd service ... By the way, we absolutely do NOT recommend Hotel Sander in Amsterdam.

Thanks Tess for your support!

Ilaria

Nick Lloyd is very helpful, and friendly. He replies to questions quickly and informatively. We did not end up booking anything due to other reasons, but I would recommend Nick Lloyd to anyone wanting to book accommodation for conferences.

Hi Tom,

Thank you for your care and support during our collaboration. We enjoyed Marriott and we had really great results at the fair. I will fill in the feedback for your services soon. Now I’m still caught up with the following tasks after the fair. So far I had some complaints regarding the smoking rooms. Apparently the hotel had no knowledge about your request for the smoking rooms. They had some, but all of them were already given to other guests. We kindly ask you to check where the miscommunication happened. Thank you and looking forward to our next collaboration.

Best regards,

Roxana Cretu Office Manager 

Hotel Studios has very good location, it is clean, staff is friendly. Only breakfast is average. General mark form 1 to 10 is 9.

Hi Megan,

Just heading back from ITB. Hotel was awesome, very happy with it and would highly recommend.

Thanks for your help with booking it was all seamless.

Kind Regards Ruth