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Tom is great! He always got back to me right away with the best prices! 

Hi Megan,

Great! Thank you very much!

I really enjoy working with you :)

Best regards,

Katharina

I was very happy with my stay at Novum Hotel Lichtburg am Kurfurstendamm***. I'm happy with the standard. It is clean and very well located. And for the price you pay is worth it. Thank you very much. For next edition I will make sure to let you know. 

Dear Tom,

Thanks for your email. For the Golden Leaf, generally speaking, it is a good experience. There are the tasty apples and free coffee and tea in the lobby. The people in the hotel are very nice. We just complain about the wi-fi in the hotel is not good, I can't use it in my room. I found many guests complaining about it in the reception. But anyway, thanks for your help.

Best regards.

Hi Megan,

How are you? We are very happy with the hotel and I would like to do the reservation to next FAKUMA in 2023. Can you check it please?

Many thanks!

Hi Tom,

Thank you for your continued support throughout out booking process and even afterwards 😊

The stay was great, and I will be sure to keep in touch for future bookings.

Thanks again,
Rachael

Hi Megan,

You are a complete and utter star!!!

Thank you so much for all of your efforts with this, I really do appreciate you fighting our corner on this one and for getting them to add in the special clause. I cannot thank you enough. This truly is an example of great customer service :-) and you can quote me on that!

Please do go back and confirm with them.

Thank you again.

Have a lovely evening!

Hi Christine,

Thanks for everything, sorry for the confusion. I still own you a feedback from Hamburg. The Apartment Hotel - The location was not that bad, considering you are going there for the SMM show not for holiday. I had a subway station 10-12 min walk distance which was very useful , 3.20 Euro /day I was going back and forward from the exhibition center. - At the Hotel .base floor, they have a small restaurant and bar, but near the hotel at a 15m min range walk, you can find something to eat like, Pizza`s, McDonalds, Chinese Restaurant, Turkish Restaurant, German beer house with brezzels and sausages, etc - The room was a decent one, you can feel is an old Hotel by the building construction and the furniture vintage alike that gives you the impression of the `90`s, but they were clean, and looking good. - The room cleaning was ok, and also the guys from the front desk were quite polite and helpful. - Breakfast area was large which I like it the most, you did not feel crowded having many tables where to sit. The diversity was ok, nothing special, but looking clean and lots of personnel available for the coffer, table cleaning/arranging, etc - The down points are that rooms do not have A/C , the single room, has two small beds with separate mattresses put together, so if you want to roll over you will have a gap in the middle, so anyway you will use only one single bed. They say that the tap water is drinkable in Germany , but a hotel that respects its status, should offer complementary water bottle every day for the ones who prefer to stay safe, there wa sonly one 1L bottle at the first day and that`s it, I mean it costs 1Euro , you can add it to the room costs. The bathroom was only with liquid soap, no shower gel or shampoo. This is the most honest feedback you will get…

Best regards

Convenient location to the Messe Duesseldorf and to the Airport. Next to the KAMPS bakery who opens at Sunday morning.

Morning Tom,

Many thanks. The B&B Hotel was very nice actually. Fairly basic, but perfect for business travel. Clean, efficient and helpful staff, and a decent location overall.

Many thanks for your help.

Best,

Keiron

Everything was ok and good location of the hotel.

Thanks a lot for everything, we are satisfied with the service provided by you. Location was suitable in the centre of Dortmund City, and hotel was very comfortable, clean, and friendly employees.
I am glad to use your service year by year .