CCW 2026

(23 February 2026 - 26 February 2026 )

Venue: Estrel Congress & Messe Center

Location: Germany, Berlin

Industry: Broadcast, Multimedia Marketing

Organizer: Management Circle

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About the event

Update

The 2026 edition of CCW will be hosted between the dates of the 23rd of February and the 26th of February 2026. The trade fair will be hosted as a live trade exhibition at the ECC Berlin.

Preface

Whether it is customer care digitalisation or customer dialogue streamlining, CCW is where to improve your communication techniques with your end customer. The trade show details current strides in call centre technology and protocol through guided tours and the Teletalk Demo Forum. This also includes the exciting technical program at the conference. The international trade show often features more than 250 exhibiting firms. The annual attendance is at approximately 7 500 trade visitants.

CCW Accommodation

Narrow down the selection of hotels to the deals that are a perfect fit by contacting Travel 2 Fairs Ltd. Business travel becomes effortless to organise with our flexible service. Gain the most value from your bookings for international trade shows with an expert team behind you. Travel 2 Fairs Ltd relies on an ever-growing network of hotels, apartments, and hostels. As we work with both small and large clients, we know how to keep costs down when need be and when to secure high-end, expensive accommodation for our clients. With your stay out of the way, you are able to focus on CCW.

Past Iterations

CCW 2023

The 2023 iteration of CCW signified the event's restart after a two-year pandemic-induced hiatus. The live trade exhibition occurred between 27.02-2.03.2023 in ECC Berlin. The venue did not incorporate coronavirus precautions. This was due to the repealing of the country's pandemic restrictions. CCW 2023 featured approximately 6 500 visitants from 45 nations. They examined the wares of 200 exhibiting firms from 18 countries.

CCW 2024

CCW 2024 was a live trade expo that occurred between 26-29.02.2024 in ECC Berlin. It featured more than 200 exhibiting firms.

CCW 2025

The 2025 iteration of CCW was a live trade expo held between 24-27.02.2025 in ECC Berlin. It was attended by approximately 8 000 attendants from over 50 nations, including around 230 exhibiting firms from 24 countries.

Our visitors for the event

Ruth Valenzuela

Le Marceau Bastille
SIAL

Hi George

Apologies for the late reply.

Am doing well thank you and am glad to meet you on line.

Yes, everyone is back from the show and this is the 2nd time that the group has stayed at Le Marceau Bastille. With that I would say that they continue to be satisfied with the accommodation particularly the location of the hotel. For info the 1st time they stayed there was in 2022 .

As always we appreciate very much the assistance that George and the team has extended continuously . Truly glad for each time that I arrange with your group for our hotel requirements, the details are well looked after.

The next event will be on Oct 2025 for the Anuga 2025 in Cologne . Would note that George and myself are already set with the accommodation of the EP group ie. Hotel has been picked and deposit have been paid.

I believe above points sums up our experience both with the hotel and T2F’s service.

Wishing you a great day

Kind Regards,

Ruth

SIAL - 2024

Yoav

Flemings Hotel Frankfurt-Central
EUROBIKE

All went fine, the hotel was really well suited next to the train station and most of the times we were walking. The breakfast was nice and we are sattisfied by Jane too.

Mathilde Fontaine

easyHotel Barcelona Fira
CPhI Worldwide

Dear Tess,

Thank you for your message.

Everything went perfectly fine at EasyHotel Barcelona Fira, thanks.

For 2024, I don’t have any needs for now.

Have a nice day!

Best regards,

Mathilde Fontaine.

CPHI Worldwide 2023

Ms Katarina Lazić

Hotel Montemezzi
Marmomac

Tom was perfect and it was easy working with him.

My colleagues are Very satisfied and are happy with the hotel they stayed.

Marmomac 2023

Marieke Emke

Premier Inn Cologne City Centre hotel
IDS

Dear Tom,

We have had a very pleasant stay at the hotel, well situated nearby the tube that brings you in one stop to the Fair Ground. Thanks very much for your assistance.

Kind regards,

Marieke Emke

Sandrine IMBERT

Arenas Atiram Hotels
CPhI Worldwide

Pleasant hotel, well located, close to transport.

The reservation with Travel to Fairs went well, good follow-up and good responsiveness.

The hotel did have an updated guest list.

CPhI Worldwide 2023

Stephane Launais

B&B Hotel Nurnberg-Hbf
BIOFACH

Hello Edward,

Thank you for the follow up.

We really appreciated your service and your reactivity so we will not hesitate to recommend you to others.

We will certainly participate in Biofach 2024.

Best regards,

Stéphane LAUNAIS

Marta Iannuzzi

Les Terrasses d'Eze - Hôtel & Spa
Monaco Yacht Show

Dear Megan,

It's nice to hear from you. The stay was fine and all the coworkers enjoyed the Hotels (both the terrasses and Olympia)

Have a nice day,

Marta Iannuzzi

Boat Shows Coordinator

Kadidia Bah

The Tower Plaza Hotel Dubai
Arab Health

Dear Tracy,

Thank you for your email.

Our stay at The Tower Plaza Hotel Dubai was good, thank you.

We won’t attend Medica & Arab Health this year, thank you for your offer.

Arab Health - 2024

Irene Wegmann

The Golden Hotel Barcelona
CPhI Worldwide

Hi Ben,

We all loved the ZT The Golden Hotel Barcelona.

It was a very good stay and we would choose it again if we would go to Barcelona.

CPhI Worldwide 2023

SAMARA DESPOINA

Nomad Paris Roissy CDG
SIAL

Working with your agency was flawless, Tracy Olsen amazing, readily available to our request. The hotel was welcoming. Yours sincerely, Despoina Samara

Rossella Limosani

Hotel Sonne
LIGHT + BUILDING

Hi Mark,

how are you? I would like to give a feedback to you: everything went well and our staying was perfect! Thank you very much for your cooperation.

Kind Regards