CCW 2026

(23 February 2026 - 26 February 2026 )

Venue: Estrel Congress & Messe Center

Location: Germany, Berlin

Industry: Broadcast, Multimedia Marketing

Organizer: Management Circle

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About the event

Update

The 2026 edition of CCW will be hosted between the dates of the 23rd of February and the 26th of February 2026. The trade fair will be hosted as a live trade exhibition at the ECC Berlin.

Preface

Whether it is customer care digitalisation or customer dialogue streamlining, CCW is where to improve your communication techniques with your end customer. The trade show details current strides in call centre technology and protocol through guided tours and the Teletalk Demo Forum. This also includes the exciting technical program at the conference. The international trade show often features more than 250 exhibiting firms. The annual attendance is at approximately 7 500 trade visitants.

CCW Accommodation

Narrow down the selection of hotels to the deals that are a perfect fit by contacting Travel 2 Fairs Ltd. Business travel becomes effortless to organise with our flexible service. Gain the most value from your bookings for international trade shows with an expert team behind you. Travel 2 Fairs Ltd relies on an ever-growing network of hotels, apartments, and hostels. As we work with both small and large clients, we know how to keep costs down when need be and when to secure high-end, expensive accommodation for our clients. With your stay out of the way, you are able to focus on CCW.

Past Iterations

CCW 2023

The 2023 iteration of CCW signified the event's restart after a two-year pandemic-induced hiatus. The live trade exhibition occurred between 27.02-2.03.2023 in ECC Berlin. The venue did not incorporate coronavirus precautions. This was due to the repealing of the country's pandemic restrictions. CCW 2023 featured approximately 6 500 visitants from 45 nations. They examined the wares of 200 exhibiting firms from 18 countries.

CCW 2024

CCW 2024 was a live trade expo that occurred between 26-29.02.2024 in ECC Berlin. It featured more than 200 exhibiting firms.

CCW 2025

The 2025 iteration of CCW was a live trade expo held between 24-27.02.2025 in ECC Berlin. It was attended by approximately 8 000 attendants from over 50 nations, including around 230 exhibiting firms from 24 countries.

Our visitors for the event

Jarle Ragnhildstveit

Best Western Plus Hotel Bakeriet
Aqua Nor

Hi Michelle

Hope everything is good.

Just wanted to thank you for the excellent service

you delivered regarding the Aqua Nord exhibition last week.

Everything went as planned and we had a wonderful stay.

Thanks

Alessandro Manzardo

Motel One Koeln-Neumarkt
Anuga

Hello George,

Everything went smoothly during Anuga 2023. Thank you

Anuga 2023

ANDREA RAMPOLDI

A&O Amsterdam Zuidoost
IBC

We found the hotel clean and tidy with really helpful and friendly staff.
The location of the hotel is convenient and easily accessible

SAMARA DESPOINA

Nomad Paris Roissy CDG
SIAL

Working with your agency was flawless, Tracy Olsen amazing, readily available to our request. The hotel was welcoming. Yours sincerely, Despoina Samara

Joanna Konieczna

Jugendherberge City-Hostel Koln-Riehl
interzum

Dear Ben,

I want to share my feedback regarding my recent stay at Jugendherberge City-Hostel Koln-Riehl. I had a good experience, but a few points are worth mentioning.

Firstly, I commend the hostel's location, which is conveniently situated near the trade fair. This was one of the hostel's significant strengths.

However, I noticed that the rooms, although clean, had a rather plain and not very cosy ambience.

Thank you again, and I wish you continued success in future development.

Kyle Parker

Klima Hotel Milano Fiere
ITMA

Dear George,

Thank you for the email!

Everything went fine with the hotel and I am very satisfied with your assistance.

Kind regards,

Kyle

Shirin Dhala

Barcelo Hamburg
SMM

Hi Tess

All went well. it’s a great hotel and great location.

Thanks

Shirin

Iren Ghahramanyan

Citadines Kurfurstendamm Berlin Aparthotel
ITB BERLIN

Dear Tess,

Thank you for your email and please note that we have been very happy with accommodation during ITB 2018 and your service.

With very best regards,
Ms Iren Ghahramanyan

Melike TOPÇULAR

AXYHOTELS InnStyle Milano
CPhI Worldwide

Dear George,

Thank you for your e-mail.

During our stay at AXYHOTELS InnStyle in Milan, the hotel staff took great care of us. We were very pleased with the cleanliness of the hotel, its location and the free refreshments provided throughout the day. We would like you to know that if we were to travel to Milan again, we would choose the same hotel.

In addition, George has always been very attentive to us. We have been very happy to work with him over the years. He makes a great effort to solve all our problems and requests with the same courteous approach.

On behalf of our company, we sincerely thank you.

CPhI Worldwide - 2024

Marios Melas

A&O Koln Hauptbahnhof
Anuga

Hello Jane,

Thanks for your help during Anuga 2023.

Marios

Anuga 2023

Elena Jacobs

ibis Styles Geneve Palexpo Aeroport
EBACE

Hi Megan

Everything went well and the hotel was well suited to the fair.

Elena

Mrs Jackie Pettit

The Sydney Hotel
Cosmoprof Worldwide Bologna

HI Christine,

I have just returned from my trip as I went to London after the fair. The hotel was great. Really close to the fair and easy to get to each day by walking.

We did really struggle to get taxis each night during the fair from the hotel to the city centre as there were no restaurants around the hotel. The hotel restaurant was good but expensive and you didn’t want to eat there each time.