CCW 2026

(23 February 2026 - 26 February 2026 )

Venue: Estrel Congress & Messe Center

Location: Germany, Berlin

Industry: Broadcast, Multimedia Marketing

Organizer: Management Circle

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About the event

Update

The 2026 edition of CCW will be hosted between the dates of the 23rd of February and the 26th of February 2026. The trade fair will be hosted as a live trade exhibition at the ECC Berlin.

Preface

Whether it is customer care digitalisation or customer dialogue streamlining, CCW is where to improve your communication techniques with your end customer. The trade show details current strides in call centre technology and protocol through guided tours and the Teletalk Demo Forum. This also includes the exciting technical program at the conference. The international trade show often features more than 250 exhibiting firms. The annual attendance is at approximately 7 500 trade visitants.

CCW Accommodation

Narrow down the selection of hotels to the deals that are a perfect fit by contacting Travel 2 Fairs Ltd. Business travel becomes effortless to organise with our flexible service. Gain the most value from your bookings for international trade shows with an expert team behind you. Travel 2 Fairs Ltd relies on an ever-growing network of hotels, apartments, and hostels. As we work with both small and large clients, we know how to keep costs down when need be and when to secure high-end, expensive accommodation for our clients. With your stay out of the way, you are able to focus on CCW.

Past Iterations

CCW 2023

The 2023 iteration of CCW signified the event's restart after a two-year pandemic-induced hiatus. The live trade exhibition occurred between 27.02-2.03.2023 in ECC Berlin. The venue did not incorporate coronavirus precautions. This was due to the repealing of the country's pandemic restrictions. CCW 2023 featured approximately 6 500 visitants from 45 nations. They examined the wares of 200 exhibiting firms from 18 countries.

CCW 2024

CCW 2024 was a live trade expo that occurred between 26-29.02.2024 in ECC Berlin. It featured more than 200 exhibiting firms.

CCW 2025

The 2025 iteration of CCW was a live trade expo held between 24-27.02.2025 in ECC Berlin. It was attended by approximately 8 000 attendants from over 50 nations, including around 230 exhibiting firms from 24 countries.

Our visitors for the event

ASSELIN DUGARDIN Véronique

Citadines City Centre Frankfurt
HI EUROPE & NI

Dear Tom,

Thanks a lot for your help for this booking! The hotel was really well situated to go to the fair and the rooms were very nice. Everybody enjoyed !

best regards,

Véronique

Ms Teresa

Hotel Dolomit (permamently closed, do not contact)
Bauma

Good morning,

Thank you for your kindness and professionalism.

For whatever we will address to you because we have found ourselves well.

Ralph Tettey-Amlalo

Hotel Indigo Barcelona Plaza Espana, an IHG Hotel
Vitafoods Europe & Finished Products Expo

Hi Tom,

Thanks for getting back to me. I loved the show and the hotel was great!

Please keep me on your database for next year.

I would love to complete the feedback.

Regards,

Ralph

Vitafoods Europe & Finished Products Expo 2025

Marieke Emke

Premier Inn Cologne City Centre hotel
IDS

Dear Tom,

We have had a very pleasant stay at the hotel, well situated nearby the tube that brings you in one stop to the Fair Ground. Thanks very much for your assistance.

Kind regards,

Marieke Emke

Jamie Rufeisen

Motel One Koln-Altstadt
IDS

Hi Tom,

Amnon, myself, and our entire team is really, really happy with the hotel you found for us. A million Thanks!

We would like to order for the next IDS at the same place.

All the best and bye for now

Jamie

Dimitris Papaloizou

A&O Koln Hauptbahnhof
Anuga

Hello Jack,

The trip was great and the fair was very interesting.

When it comes to the hotel, the rooms were nice and clean and the staff was very polite. It happens that all the rooms we got were family rooms with 4 beds each. So regarding our last minute request for an extra room or bed for 1 person, there was plenty of space to accommodate. I don't know where the communication with the hotel went wrong and they didn't tell you that there was enough room for one extra person.

Regardless, everything else was good.

ANUGA 2023

Karolina Szafraniec

MOXY Frankfurt East
CPhI Worldwide

Hi Megan,

Yes, everything was fine.

CPhI Worldwide - 2025

Cristina Maranesi

Hotel Rheingarten
GIFA

All went perfect and we will for sure work with you for our next fairs.

Cristina

Arne Erik Bjørnholt

Hotel Lleo
Seafood Expo Global

Hello Michael,

The hotel was very good, so I can recommend them as your partner next year also.

Med vennlig hilsen

Anne-Laure Dufour

Hotel Buchtmannshof
Agritechnica

Hello Tracy,

Everything went very well, the team was happy, and it was a very nice hotel.

Thanks a lot for your services and your reactivity.

We will not hesitate to use your services in the future.

Agritechnica 2023

Armando Ramos

Hotel ibis budget Muenchen Garching
Bauma

Helllo Nick good morning!!!

Every thing went as plan so congarts for all the work that you done!!!

The hotel Ibis Budject was ok , and with good connection for the exibition and for Muchen~

So Nice work!!!

Keep up the good work