Dear Michael
Many thanks –that’s much appreciated and please do apologise to George again for me - for not being able to get back to him sooner.
I look forward to speaking again soon and with best wishes to all as always.
Julian
CCW 2026
(23 February 2026
- 26 February 2026
)
Organizer:
Management Circle
Book hotels online for CCW 2026
Book nowAbout the event
Update
The 2026 edition of CCW will be hosted between the dates of the 23rd of February and the 26th of February 2026. The trade fair will be hosted as a live trade exhibition at the ECC Berlin.
Preface
Whether it is customer care digitalisation or customer dialogue streamlining, CCW is where to improve your communication techniques with your end customer. The trade show details current strides in call centre technology and protocol through guided tours and the Teletalk Demo Forum. This also includes the exciting technical program at the conference. The international trade show often features more than 250 exhibiting firms. The annual attendance is at approximately 7 500 trade visitants.
CCW Accommodation
Narrow down the selection of hotels to the deals that are a perfect fit by contacting Travel 2 Fairs Ltd. Business travel becomes effortless to organise with our flexible service. Gain the most value from your bookings for international trade shows with an expert team behind you. Travel 2 Fairs Ltd relies on an ever-growing network of hotels, apartments, and hostels. As we work with both small and large clients, we know how to keep costs down when need be and when to secure high-end, expensive accommodation for our clients. With your stay out of the way, you are able to focus on CCW.
Past Iterations
CCW 2023
The 2023 iteration of CCW signified the event's restart after a two-year pandemic-induced hiatus. The live trade exhibition occurred between 27.02-2.03.2023 in ECC Berlin. The venue did not incorporate coronavirus precautions. This was due to the repealing of the country's pandemic restrictions. CCW 2023 featured approximately 6 500 visitants from 45 nations. They examined the wares of 200 exhibiting firms from 18 countries.
CCW 2024
CCW 2024 was a live trade expo that occurred between 26-29.02.2024 in ECC Berlin. It featured more than 200 exhibiting firms.
CCW 2025
The 2025 iteration of CCW was a live trade expo held between 24-27.02.2025 in ECC Berlin. It was attended by approximately 8 000 attendants from over 50 nations, including around 230 exhibiting firms from 24 countries.
Our visitors for the event
Julian Kimberley
Ursula Pelaez
Dear Tom!
After the fair I return to the routine! I would like to thanks you to advise us the Maritim Hotel Koln. During our stay in Koln we enjoy the accomodation in this hotel near to the fair, near to the center, beautiful, good service, nice rooms very spacious and clean, fantastic buffet, restaurant Skyline really charming and with a high-quality food... Everything very well. It's sure for the next 2017 Interzum fair I'll contact you and I don't book now because I don't know for the moment the dates! ha, ha, ha! Thanks a lot for your always support and collaboration and I'll work with you again. Sure!
Ursula
Iren Ghahramanyan
Dear Tess,
Thank you for your email and please note that we have been very happy with accommodation during ITB 2018 and your service.
With very best regards,
Ms Iren Ghahramanyan
Billie Icheva
Hi Tom,
Thanks for getting in touch!
The show went very well for us. I hope you also found it successful!
I am very pleased with the help we got from you and your team throughout the process. It made the experience smooth and easy, which I really appreciate!
We will be in touch for future shows!
Best regards,
Billie
Vitafoods Europe & Finished Products Expo 2025
Amaia Bolanos Escorza
Hi Megan,
How are you? We are very happy with the hotel and I would like to do the reservation to next FAKUMA in 2023. Can you check it please?
Many thanks!
Francesca Fossati
Dear Ellie,
Motel One was very appreciated by my colleagues, but it’s really early for us to consider any options for next year.
We will likely start to make the necessary arrangements during Summer.
Kind regards
METSTRADE 2023
Gizem Erturk
Dear Michelle,
I would like to thank you for all your support throughout this process.
The hotel was really good, the location was close to the fair.
I look forward to working again at the next events.
Thanks and Regards,
Ms Rachael Pottner
Hi Tom,
Thank you for your continued support throughout out booking process and even afterwards 😊
The stay was great, and I will be sure to keep in touch for future bookings.
Thanks again,
Rachael
Paola Datta
Hello George,
The rooms are comfortable, quiet and very clean. Excellent breakfast with a wide choiche and alternatives available. Corridors need refurbishing as the carpeting is really worn out, as well as room doors. Hotel restaurant closed on sunday but other restaurants are available at walking distance. Taxis to Prowein quite expensive. If traffic is smooth, it takes approx 20 minutes to get to the Exhibition ground.
ProWein - 2024
Joanna Konieczna
Dear Ben,
I want to share my feedback regarding my recent stay at Jugendherberge City-Hostel Koln-Riehl. I had a good experience, but a few points are worth mentioning.
Firstly, I commend the hostel's location, which is conveniently situated near the trade fair. This was one of the hostel's significant strengths.
However, I noticed that the rooms, although clean, had a rather plain and not very cosy ambience.
Thank you again, and I wish you continued success in future development.
Florence Plisson
Dear Tom,
Thank you very much for your email. Our fair in Anuga was good.
And the hotel was perfect, very close to the fair.
Best regards,
Florence
Nataša Požun
All was good with the hotel and we enjoyed it. No problems at all working with Jane.
Our Clients
