SICUREZZA

Dear Tess

Hope you are doing well

Thank you very much for your email  we had a great stay at the hotel its was great working with you  we will book a hotel for next year ITB

Regards

lazarus

Dear Tom,

Thanks a lot for your help for this booking! The hotel was really well situated to go to the fair and the rooms were very nice. Everybody enjoyed !

best regards,

Véronique

The overall opinion regarding Glam Milano was positive. The staff was friendly, the location was great and the service in general good, although not always adequate. The breakfast was average - a little less than expected. The beds were comfortable.

Dear Brian,

Thank you for all your help in arranging accommodation for our Travel Award Winners. It was very well organised by you even when additional night's accommodation was requested. All of the guests were happy with the hotel and had no complaints.

We would be looking to book again with you in the future! 

Dear Michelle,

I would like to thank you for all your support throughout this process.

The hotel was really good, the location was close to the fair.

I look forward to working again at the next events.

Thanks and Regards,

Dear Tom,

We had a good stay. The hotel is clean and people are friendly and helpful but it is really very old fashioned! The furniture and decoration 1970, could become very fancy again in a few years maybe? I recommend to take your own body wash etc with you while theirs isn't good quality. Breakfast is very correct Have a nice day and I will certainly contact you again for a next fair.

Best regards

Martine Achy 

Just want it to be highlighted to your company how hard you work and that it should not go unnoticed. We have had so much bad luck in the past with accommodation in London, so it is so reassuring to have someone like you who has helped us – I will be sure to use you always going forward as customer experience is everything and you have nailed this ☺

Thank you again – what a credit to your team

Katie Gray

Events & Marketing Manager

IN GENERAL, MY COLLEAGUES WERE HAPPY OF THE MOTEL PLUS BERLIN AND DIDN'T HAVE ANY BIG TROUBLE. 

One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.

Hi Tom,

Our trip was went very well indeed. Everything about the week went to plan including flights and transfers and the hotel was excellent. Clean and tidy and the hotel staff were so polite and helpful. It was a pleasure to stay there.

Thanks for everything and will call you again the next time we travel for business. Rob. 

Been staying this hotel for few times. The room reservation was very prompt and convenient. Ms Christine Clark has been assisting us with the room reservation and her service is very efficient. Will definitely recommend to other friends on their services. 

Dear Megan,

Regarding the hotel, it was ok, some rooms were very small like mine but it was clean. Some other colleagues were happy because they had big rooms with a nice view. The staff was friendly and very useful.

Regards,

Céline AVILA-PENELON