All went well, we liked the location of the hotel, right in the historic center of the city with many restaurants around, no problems at check in!

Dear Tom,

Sorry for the late reply, everything was fine mate. Thanks a lot for your help, I look forward to 2018!!

Regards,

Colin Falzon Ta’ Falzon Landrovers Ltd.

Many thanks to Mr Tom Parker from GoFair throughout the whole process of searching for a suitable hotel. The hotel is located perfectly good- just 10 minutes walking up to the Messe, or several minutes by train. The interior layouts are also very good. The rooms are spacious, comfortable bed, shower room etc...A good room service. The only minus there is extremely poor breakfast that really should be improved. 

Dear Tom,

thank you again for your care and professionalism. For sure I'll address only to you for all future events as well. As for the hotel - it is located very good, the interior layouts are also very good. The only minus there is extremely poor breakfast. Last time in Arosa Hotel, and even in Crown hotel they were much better, being at the same time enough plain.

Thank you again for your help!

Regards,

Irina

One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.

Hi,

The average opinion of our people was: The rooms were really o.k., good bed, enough space etc., and there was an easy access to the public transportation. What they did not like was the poor breakfast. Further two of them noticed empty bottles on the room at their arrival, that have not been removed during their whole stay. That's no good room service.

Mark was very helpful and always there for us which was very appreciated! Even if the hotel wasn't the best one, it was close to the show: we could walk from there.

Dear Tom,

our team spent 5 days in Hotel Relexa in Ratingen - Duesseldorf for Tube exhibition. The Hotel was very good and not so far from exhibition. It was a real pleasure to work with you and your team, your assistance has always been punctual and I really appreciated your good work.

Thank you.

Francesca 

Hi Mark,

how are you? I would like to give a feedback to you: everything went well and our staying was perfect! Thank you very much for your cooperation.

Kind Regards 

Dear Tom,

Thank you for your follow up. The entire team was very happy with the hotel and their staff. We had a fantastic time. Please consider this hotel for the InterSec 2017, too.

Sincerely,

Mario Tschunke Director of Operations