Dear Megan,

The hotel all in all is good. Rooms are fine with good beds and bathrooms. Breakfast is very good for a hotel of this size. A small thing, but it would have been good with more English speaking TV channels.

It is ok to use public transports to the exhibitions ground, but it would have been even better to have a similar hotel along U78 north of the city centre when exhibiting at the Dusseldorf Messe.

Best regards,

Ingrid/Group Marketing Manager

It is a very nice and lovely hotel, an excellence service and placed in the city centre of Hannover. We recommend it for sure!

Hi Brian,

All went well. Very nice hotel and no troubles at the check-in, even though we came late at night.

Thanks again.

Best regards / Med venlig hilsen

Hi, dear Tom,

Thanks a lot for Your help and proceding the process all the time. Of course, the difference in service quality, in comparison with the hotel in Germany, it is felt, the level is lower and the service staff - surly. But good news are that the exhibitors needed hotel only during the nights as the day-time was very busy (only weather could be better.....).

We were very satisfied with Your service, Tom. Next time we’ll try to use Your services.

Wishing You a great success in Your business!!!

Kind regards,

Vija

Hello Christine,

The hotel location was perfect, very close to Gare du Nord in a good area. However the hotel was very old and need some refurbishments. In the photos, it looked much nicer than it was in real life.

If you remember, the rooms were without bed and breakfast, but finally the double rooms for 1 night had breakfast included and the other 2 not. When I asked the reception about it, he was not very kind in his answer and told me I made different reservations. I said that it was all done together by an agency.

We hope the feedback may be useful.

Best regards!

Very responsive team. Great choice of the hotel.

Great service, very supportive during the full process. Customer friendly and never tired to answer questions and make changes when necessary.

Dear Megan,

Regarding the hotel, it was ok, some rooms were very small like mine but it was clean. Some other colleagues were happy because they had big rooms with a nice view. The staff was friendly and very useful.

Regards,

Céline AVILA-PENELON

Hi Megan,

My colleagues liked the hotel.
It has good connection, breakfast was good, Wi Fi was provided, rooms were o.k.

Kind regards,
Alja

Hi Tom - Thank you for following up. Michael and Aaron stated that they had a beautiful stay at the Hotel Arena. Separately, IBC proved to be a very successful trip for them. Your help in coordinating their stay was invaluable!

Thank you so much.

Sincerely,

Alexandra Reynolds.