SMTconnect

Dear Megan,

Wishing a great start to 2019 in Health, Happiness and Wealth!

My sincere apologies for the late reply as I headed for my holidays on return and just back last Friday to office.

Well, everything were great during my stay in Langham with a room’s view of Pearl River and awesome facility. Plus point with walking distance (5mins) to subway station and 10 mins stroll to the exhibition centre.

My greatest appreciation to you for all the coordination and arrangement for the hotel reservation!

Have a happy Monday!

Thank you

Best regards,

Salvia Omar

We are very satisfied with the service provided by the hotel and your company's service. We are very happy and everything went well during the exhibition. It was pleasure to work with you and we would love to continue working in the future with you! 

We found the hotel clean and tidy with really helpful and friendly staff.
The location of the hotel is convenient and easily accessible

Very nice place in the hearth of the city, top comfort and great kindness at the reception.

CPhI Worldwide 2023

Thanks for your service. We will get back to you once we plan to go on our next events!

Best regards,

Nutthaya

Hello Michelle, 

Everything went well at A&O Koln Neumarkt for Anuga 2023.

Regards,

Cecilie

Anuga 2023

Hello Michelle,

Everything went well, no problem at all.

Mr Ivan Larsen

Hi Megan,

Thanks

 We were happy with this hotel, near the central station and the city

We think of booking it next year too. 

Thanks

Hi Michelle 

Thanks for the follow up on our ProWein 24 trip. 

The Mercure served its purpose for us as we were only there a couple of nights - and didn't really spend too much time at the hotel. 

We understood hotel was a bit further out (and this was reflected in the pricing) - only slight negative was length of time it took for a taxi to arrive.  Would have hoped hotel had a contract with taxi firm to ensure guests don't have too long to wait once ordered. We learned from our initial mistake and ensured we had pre-ordered a taxi for return to airport. 

Positives:

Helpful staff

Great humour from barman!

Clean, basic rooms 

Negatives:

No safe in room

No iron in room

Length of time for taxis to arrive 

Overall, Michelle made the booking process very simple and was a great help with my questions and area information - thank you! 

Should we require accommodation for events going forward we'll be in touch. 

Thanks

Lisa

ProWein 2024

Dear Tom,

thank you again for your care and professionalism. For sure I'll address only to you for all future events as well. As for the hotel - it is located very good, the interior layouts are also very good. The only minus there is extremely poor breakfast. Last time in Arosa Hotel, and even in Crown hotel they were much better, being at the same time enough plain.

Thank you again for your help!

Regards,

Irina

Hi Giancarlo,

sorry if I take advantage of your personal number, but I want to tell you a big thank you in private because in a short time you have organized everything for me. You know I was anxious when they asked me to find the hotel for my colleagues. Then when you wrote me the first time, I started to calm down. Finally I even felt pampered. You are really special in your work.

I will never stop thanking you!

The hotel was very nice and very close to the fair and we even had some of our customers staying there which was a +.
The only issue was that it was a bit loud due to other guests in the hotel.
As for Tracy she did her job perfectly and we are satisfied with her.

Geofluid 2023