Hi Tracy,
All ok thanks, a basic but decent hotel.
Many thanks,
Vanessa
Frankfurt Book Fair 2023
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Hi Tracy,
All ok thanks, a basic but decent hotel.
Many thanks,
Vanessa
Frankfurt Book Fair 2023
Good morning Tom,
Bauma went well and the hotel was really nice and very well located! We will certainly give positive feedback.
Regarding next Bauma we would like to see the prices for Hotel Hoelzer Braeu but, since the next edition will be in three years, we need maximum flexibility regarding changes and cancellation.
We would also like to see other options so that we can figure out the various offers.
Thank you very much,
Have a nice day
Nausicaa Foglia
Bauma - 2025
Great Service!! Thank you very much!!
Dear Tom,
Thanks for your email. For the Golden Leaf, generally speaking, it is a good experience. There are the tasty apples and free coffee and tea in the lobby. The people in the hotel are very nice. We just complain about the wi-fi in the hotel is not good, I can't use it in my room. I found many guests complaining about it in the reception. But anyway, thanks for your help.
Best regards.
All went fine, the hotel was really well suited next to the train station and most of the times we were walking. The breakfast was nice and we are sattisfied by Jane too.
Hi Megan,
Many thanks for your message. Everything worked very well and the hotel is clean and conveniently located.
Best regards
Hi Megan,
You are a complete and utter star!!!
Thank you so much for all of your efforts with this, I really do appreciate you fighting our corner on this one and for getting them to add in the special clause. I cannot thank you enough. This truly is an example of great customer service :-) and you can quote me on that!
Please do go back and confirm with them.
Thank you again.
Have a lovely evening!
Morning Tom
The hotel was perfect – could you please send rates for next year.
Many thanks
Catherine
Nuremberg Toy Fair / Spielwarenmesse - 2025
Hello Tom,
Im really sorry for the delay. The trip was fine and the hotel really great.
Just a problem about the room with the twins beds… in fact, the hotel didn’t provide this kind of room so… Thierry and Romain had to sleep in the same bed…
Convenient location to the Messe Duesseldorf and to the Airport. Next to the KAMPS bakery who opens at Sunday morning.
Dear Megan,
Greetings of the day!
I wanted to express my gratitude for the excellent services you provided during our recent stay at Four Points by Sheraton Barcelona hotel, which was held from 22 Oct – 28 Oct 2023. The feedback from our attendees has been overwhelmingly positive, and your team's professionalism and dedication contributed significantly to the success of the event.
Thank you once again for the exceptional service provided by your team
Thank You!
CPhI Worldwide 2023
Very pleased with your help. All went very well. Nice and clean hotel.