Caravaning 2025

Hi Michelle 

Thanks for the follow up on our ProWein 24 trip. 

The Mercure served its purpose for us as we were only there a couple of nights - and didn't really spend too much time at the hotel. 

We understood hotel was a bit further out (and this was reflected in the pricing) - only slight negative was length of time it took for a taxi to arrive.  Would have hoped hotel had a contract with taxi firm to ensure guests don't have too long to wait once ordered. We learned from our initial mistake and ensured we had pre-ordered a taxi for return to airport. 

Positives:

Helpful staff

Great humour from barman!

Clean, basic rooms 

Negatives:

No safe in room

No iron in room

Length of time for taxis to arrive 

Overall, Michelle made the booking process very simple and was a great help with my questions and area information - thank you! 

Should we require accommodation for events going forward we'll be in touch. 

Thanks

Lisa

ProWein 2024

The service was excellent and nothing to complain about. I really appreciated the patience and kindness shown by Ms.Ellie from traveltofair who assisted me at any time.

Hi Christine,

Thanks for everything, sorry for the confusion. I still own you a feedback from Hamburg. The Apartment Hotel - The location was not that bad, considering you are going there for the SMM show not for holiday. I had a subway station 10-12 min walk distance which was very useful , 3.20 Euro /day I was going back and forward from the exhibition center. - At the Hotel .base floor, they have a small restaurant and bar, but near the hotel at a 15m min range walk, you can find something to eat like, Pizza`s, McDonalds, Chinese Restaurant, Turkish Restaurant, German beer house with brezzels and sausages, etc - The room was a decent one, you can feel is an old Hotel by the building construction and the furniture vintage alike that gives you the impression of the `90`s, but they were clean, and looking good. - The room cleaning was ok, and also the guys from the front desk were quite polite and helpful. - Breakfast area was large which I like it the most, you did not feel crowded having many tables where to sit. The diversity was ok, nothing special, but looking clean and lots of personnel available for the coffer, table cleaning/arranging, etc - The down points are that rooms do not have A/C , the single room, has two small beds with separate mattresses put together, so if you want to roll over you will have a gap in the middle, so anyway you will use only one single bed. They say that the tap water is drinkable in Germany , but a hotel that respects its status, should offer complementary water bottle every day for the ones who prefer to stay safe, there wa sonly one 1L bottle at the first day and that`s it, I mean it costs 1Euro , you can add it to the room costs. The bathroom was only with liquid soap, no shower gel or shampoo. This is the most honest feedback you will get…

Best regards

Dear Tom,

As I did not hear anything about the hotel and the trip, I think our travelers were okay and everything was fine.

Thank you for your help with everything.

Your service:

Positive:
- There was always an answer within a few hours.
- There were friendly reminders, should one have forgotten something.

Hotel

Negative:
- There was little choice at breakfast.
- For weekend arrivals the reception is empty.
- The windows could not be opened due to laws/ ordinances.

Positive:
- The train is 3 - 5 minutes walk away.
- There are some good restaurants nearby
- On request you got the key to open the window
- There were shopping facilities (supermarkets) nearby
- The hotel offers parking possibilities; (Otherwise there is a parking garage 100 m away)
- The parking spaces at the hotel are free of charge

Best Regards,

Alejandro

Dear colleagues,

thank you for helping me find a hotel for my clients. Unfortunately, the hotel was a little farther than customers expected, but everything was done without blame.

You may have the opportunity to collaborate and make more orders

Hello Michelle,

Thank you so much.

You are the best !!!

You were a big help for me and for the future I know where to find you.

Have a great day and thank you for everything.

MIRIAN MUNSTERS
Management Assistant

Dear Tom,

This was for A+A 2023. Your customer service is very good. Fast, nice and polite. But the price per night seems quite high...

Hi Megan, 

No problem and thank you for the below.

Anuga went very well for us and we had no issues with the hotel/ service. 

I will keep you updated on our trade show plans for 2024 and if we require assistance with bookings next year.

Anuga 2023

Hello Michael,

Thank you for your interest.

Yes’, everything’s going well with the hotel and George was very helpful and kind.

Thank you for your help, I will write you in case of need.

Best regards.

Dear Michelle,

As for our stay at ibis Budget in Geneva – everything went well, thank you.

Kind Regards.

Paulina Ceglinska

Tom,

Thank you for all your help and support in organising a suitable hotel for our stay during the SPE Offshore Show 2015 I Aberdeen. It was ideally located for our weeks stay.