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Questions to Ask Business Travel Management Companies

10 Oct 2024

Preparing for trade fairs is pivotal due to diverse causes. Among them is that proper preparations enable attendees to achieve their sought-after results. There are several means of ensuring that one’s trade show preparations are efficient. Among them is enlisting the aid of professional business travel management companies. Yet, with the high available diversity, it can be challenging to determine a suitable one. There are diverse means to ensure a successful and ideal selection. Among them is to ask the contacted firm various questions. Below are some questions to ask business travel management companies:

What services do the business travel management companies offer?

One should begin by inquiring what services the contacted company offers. It will help determine if the trade fair travel agency suits one's needs. Business travel management companies generally offer a diverse range of services. For example, trade show travel agencies may provide accommodation and transport services. They may also provide services such as conference meeting room bookings. During the reply, one should note all services the firm mentions in their answer. A suitable means of accomplishing this task is to create a list of the provided services.

Questions to ask business travel management companies about accommodation

Regarding accommodation, opt for asking business travel management companies the following inquiries:

  • What types of accommodation does your company provide?
    This question aids in determining whether the firm provides suitable lodgings. Some companies may provide hotels, guest houses, and hostels. Others may offer private rentals in the form of apartments. Yet, some firms provide diverse business travel accommodation options. These vary from hotels and hostels to guest houses. Typically, the latter tend to be the most extensive and diverse. They feature selections that can lodge from 1 to more than 20 individuals.
  • Where are your accommodations positioned?
    The next step is to ask about the locations of the accommodations. For example, inquire if they have lodgings close to the trade show venues. Similarly, inquire if they have accommodations in central locations. Several examples are sites close to public transportation links, such as airports. Alternatively, ask if they have lodgings in safe and convenient locations. Among them are near leading tourist sites with diverse eateries.
  • What amenities do the accommodations have?
    Opt for asking them what amenities their accommodations feature. Particularly note if they provide details such as stable and reliable Wi-Fi. There are also diverse other amenities to consider. Examples include on-site food services, security, and free parking.
  • Cost per person and cancellation policy
    Opt for inquiring about the cost per person and cancellation policy. It includes asking if there are additional fees and about the cancellation policies.

Questions to ask business travel management companies about transport

The next step is to inquire about the available transport services. For example, ask if the business travel management companies provide airport shuttle options. Such a service is valuable as it allows reaching various destinations. It especially applies when travelling with an extensive group. It is also vital when transporting a notable amount of equipment or luggage. Alternatively, opt for inquiring about alternative transit options such as rent-a-car. It can aid in travelling from one destination to another. It can be valuable, especially when opting to network or explore the surroundings. Do not overlook considering and inquiring about the types of services available. Also, consider asking which variant is suitable for the size of the relevant group. Furthermore, do not overlook asking about the approximate cost. Do not overlook inquiring about the level of reliability and flexibility. Likewise, inquire if there are any additional costs involved.

What additional services do business travel management companies offer?

Opt for inquiring about additional services and what they include. Examples include having the trade fair exhibitor stand constructed. Or, there might be the option to book a conference room rental for business event goals. Examples include networking or presenting information. When asking about such services, note the following details. It especially applies when considering using a conference room:

  • The available sizes and capacities;
  • The available locations and accessibility;
  • The included technical equipment and facilities;
  • The available designs and comfort levels;
  • How flexible and customisable are the layouts and designs?;
  • Are there available reviews?;
  • Are there more elements or services that can be included, such as refreshments?;
  • The value, including added fees.

General questions to ask business travel management companies

Do not overlook asking the business travel management companies a few general questions. For instance, they should inquire about their experience about organising business travel accommodation and transport. As a practical rule of thumb, one is recommended to seek out firms with extensive expertise. Additionally, one should ask if the company has experience aiding companies like the one contacting them. It allows them to determine if the form is suitable to their needs. One should also not overlook inquiring if the company can provide references. An essential general question is how responsive the company’s customer service is. For example, will there be dedicated business travel management agents for each client? Also, are they available 24/7?

Further tips on preparing for trade show travel

One should also take a few other vital steps to achieve the best results from asking such questions. Among them is considering hotel accommodation and doing it as early as possible. Why should one opt to make hotel accommodations as early as possible? There are several reasons. Additionally, several steps are needed when searching for affordable hotel accommodation. For further information about trade fair travel, consider contacting [cn].